Privacy Policy

Last updated: April 25, 2022

Collecting and Using Your Personal Data

We need your Personal Data, one of which is to be able to process transactions.

Your Personal Data is including: your full name, identity card number, date of birth, gender, electronic mail address (e-mail), mobile phone number (including but not limited to: IP address, location information, your device data, IMEI number).

We will process, analyze, and/or use your Personal Data for the purpose of features in the epsilon application to provide convenience in making parking payments, awarding point vouchers, and making transactions easier.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Security of Your Personal Data

We ensure that your data collected and/or collected by us will be stored safely in accordance with the prevailing laws and regulations in Indonesia.

Changes to this Privacy Policy

We may at any time change, update, and/or add part or all of the provisions of this Privacy Policy, in accordance with our future business, and/or changes to laws and regulations. and of course, if this Privacy Policy is changed/updated/added, we will notify you through a notification sent through the Epsilon Mobile Application and/or our website, and/or to your email address.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Account Deletion

Users have the right to request the deletion of their accounts on EPSILON Mobile. To initiate the account deletion process, users should contact our customer support at customercare@ritekno-digital.com.

Upon receiving a valid account deletion request, we will take the necessary steps to permanently delete the user's account from our systems. Please note that some information may be retained for legal or regulatory compliance purposes, and the user will be informed of any such retention.

In relation to the Account Deletion, and revocation of consent as referred to in this Article, You hereby agree that You will hold us harmless from any liability in any forms as consequences that arise from the Account Deletion, and revocation of the consent.